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CONTACT MUSCLE FITNESS FACTORY

FREQUENTLY ASKED QUESTIONS

Do you ship to my country?

Muscle Fitness Factory ship worldwide, enabling everybody to experience the quality of our clothing

I have entered the wrong shipping address

If you have entered an incorrect shipping address in your order and your order has been placed, please click the "Submit a request" button below and contact us immediately.
Select the "Incorrect shipping address added" tab in the subject field and please include your order number and the address you want the package to be shipped to.
We would strongly advise doing this as quickly as possible, as we dispatch orders extremely quickly.
Please note that once the package has been dispatched to the initial address, we cannot retrieve the package.

I have chosen the wrong size or item in my order

If you have chosen an incorrect item or size in your order and your order has been placed, please click the "Submit a request" button below and contact us immediately.
Select the "Incorrect item or size selected" tab in the subject field and please include your order number and the changes you require to your order.
We would strongly advise doing this as quickly as possible, as we dispatch orders extremely quickly.
Please note that once the package has been dispatched to the initial address, we cannot retrieve the package.

The item I want is out of stock

If the item that you are looking to purchase is out of stock, please click the "Submit a request" button below.
Select the "Stock Inquiry" tab in the subject field and please include any items that you request a stock update on.
A member of Team MFF will respond as soon as possible.

I did not receive an invoice with my package

Muscle Fitness Factory pride themselves on being an environmentally friendly company.
This is why all invoices are emailed to the address associated with the account shortly after the order is confirmed.

I have received the wrong item or package

In the very rare circumstance that a member of Team MFF has distributed the wrong package to you, please click the "Submit a request" button below.
Select the "I have received the wrong item or package" tab in the subject field and please include your order number, details of the items you purchased, and details of the items you received.
A member of Team MFF will respond as soon as possible.

OTHER

Sponsorship Applications

Please email us at hello@musclefitnessfactory.com for sponsorship inquiries. Please include links to personal social media accounts.

Exhibitions

Team MFF will be exhibiting at various expos in the near future

Wholesale Information

If you are interested in stocking MFF clothing, please contact us via the "Submit a request" tab situated below.

RETURNS INFORMATION

Returning an item

To find out how to return an item, please click the link below http://support.musclefitnessfactory.com/returns-policy

Returns Policy

MFF returns policy can be viewed by clicking the link below http://support.musclefitnessfactory.com/returns-policy

What items can and can't be returned?

All items can be returned assuming that they are in their original condition.

 

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